Starting out can feel confusing. Don't worry! This beginner-friendly guide will walk you through the entire CNFANS ordering process, from finding an item to getting it shipped to your door.
1
This is where it all begins. Find the item you want on platforms like Taobao, 1688, or Tmall.
- Copy the product page's full URL from your browser's address bar.
- Log into your CNFANS account and go to "Submit New Order".
- Paste the link. Our system will try to fetch product details like price and color/size options.
Tip: Fill in any missing information (like desired color, size, quantity) and add special instructions for the seller if needed.
This is where it all begins. Find the item you want on platforms like Taobao, 1688, or Tmall.
- Copy the product page's full URL from your browser's address bar.
- Log into your CNFANS account and go to "Submit New Order".
- Paste the link. Our system will try to fetch product details like price and color/size options.
Tip: Fill in any missing information (like desired color, size, quantity) and add special instructions for the seller if needed.
2
Once you submit the link, CNFANS will calculate the costs.
- Item Cost:
- Domestic Shipping:
- Service Fee:
You can pay using supported methods like PayPal, credit/debit card, or other options. Your order will be placed with the seller only after payment is confirmed.
Once you submit the link, CNFANS will calculate the costs.
- Item Cost:
- Domestic Shipping:
- Service Fee:
You can pay using supported methods like PayPal, credit/debit card, or other options. Your order will be placed with the seller only after payment is confirmed.
3
This is a key CNFANS service! After the seller delivers the item to our warehouse:
- Our staff inspects the item for damage, flaws, and verifies it matches your order (color, size, etc.).
- We take QC photos
- Photos are uploaded to your account. You must review and approve
Once approved, your item is safely stored in your private warehouse space, waiting for shipping instructions.
This is a key CNFANS service! After the seller delivers the item to our warehouse:
- Our staff inspects the item for damage, flaws, and verifies it matches your order (color, size, etc.).
- We take QC photos
- Photos are uploaded to your account. You must review and approve
Once approved, your item is safely stored in your private warehouse space, waiting for shipping instructions.
4
You can combine multiple purchased items into one parcel to save on international shipping.
- Go to "My Warehouse" and select the items you want to ship together.
- Declare the parcel contents and value as required.
- Choose your preferred international shipping line
- Pay the international shipping fee. CNFANS will then pack, label, and dispatch your parcel.
You can combine multiple purchased items into one parcel to save on international shipping.
- Go to "My Warehouse" and select the items you want to ship together.
- Declare the parcel contents and value as required.
- Choose your preferred international shipping line
- Pay the international shipping fee. CNFANS will then pack, label, and dispatch your parcel.
5
Your journey is almost complete!
- A tracking number will be provided once your parcel is shipped.
- Use this number on the carrier's website or in your CNFANS account to follow your parcel's journey.
- Wait for your package to clear customs and arrive at your doorstep!
Your journey is almost complete!
- A tracking number will be provided once your parcel is shipped.
- Use this number on the carrier's website or in your CNFANS account to follow your parcel's journey.
- Wait for your package to clear customs and arrive at your doorstep!